Responsible Gaming at tb66
tb66 believes that betting and gaming should always be entertaining — never stressful, never harmful. This page explains the safeguards, tools, and resources we put in place to help every player in Bangladesh enjoy a safe and controlled experience, 21 years and above only.
Our Commitment
Gambling Is Entertainment — Keep It That Way
At tb66, responsible gaming is not a checkbox — it is a core part of how we operate. We provide cricket betting, live casino games, slots, and sportsbook products to adult players across Bangladesh, and we take our duty of care to those players seriously. Every feature we build and every policy we set is designed with player safety in mind alongside entertainment quality.
The vast majority of tb66 players enjoy betting as a recreational activity without any problems. They set a budget, place their bets, enjoy the experience — whether that is a BPL cricket match, a live roulette session, or a few spins on Pragmatic Play slots — and stop when their session is done. That is exactly how tb66 is intended to be used.
However, we also recognise that for a small number of people, gambling can become problematic. When that happens, it is important to act early. tb66 provides a comprehensive set of responsible gaming tools that allow players to set boundaries, take breaks, and — if necessary — step away from the platform entirely. We also actively monitor for signs of problem gambling behaviour so that we can intervene and offer support before a situation escalates.
This page outlines everything tb66 does to promote responsible gaming, the tools available to every registered player, the warning signs to watch for, and how to reach help — whether through tb66 directly or through independent support organisations. If at any point you feel that gambling is no longer fun, please use the tools described below or contact our support team immediately at [email protected].
Are you gambling more than you intended? If betting is causing you financial stress, affecting your relationships, or occupying your thoughts in a way that feels out of control, please stop and reach out. Contact tb66 support via live chat or email [email protected] — our team is available 24/7 and will help you access the right tools or signpost you to independent support.
Mandatory Age Restriction: 21+ Only
Access to tb66 is strictly limited to individuals who are 21 years of age or older. This is a non-negotiable requirement that applies to every player across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. tb66 conducts identity and age verification checks on all accounts. Any account found to belong to a person under 21 will be suspended immediately and all funds will be reviewed in line with our Terms & Conditions.
Player Protection Tools
Six Tools That Put You in Control
Every registered tb66 player has access to the following responsible gaming tools at no cost. They can be activated at any time by contacting our 24/7 support team via live chat or email.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, tb66 will prevent any further deposits for that period — no exceptions, no overrides. Reducing a deposit limit takes effect immediately; increasing one is subject to a mandatory 7-day cooling-off period to prevent impulsive decisions made in the heat of the moment.
Loss Limits
Define the maximum amount you are willing to lose in a given time period — daily, weekly, or monthly. If your net losses reach the set threshold within that period, your betting activity will be paused until the limit period resets. This tool is especially useful for players who want a hard financial boundary beyond deposit control alone.
Session Time Limits
Set a maximum duration for individual gaming sessions. When your session reaches the time limit you have chosen, you will receive a clear on-screen reminder and the option to stop. Time awareness is one of the most effective tools for keeping gambling in a healthy recreational context — it is easy to lose track of time during a live cricket match or a slot session.
Time-Out (Short Break)
Take a short break from tb66 for a defined period — 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account remains intact but you cannot log in, deposit, or place any wagers. Time-outs are useful if you feel you need a short pause to reassess. A time-out activates immediately upon request and cannot be reversed before its set end date.
Self-Exclusion
Request a longer-term self-exclusion from tb66 for a minimum of 6 months or up to 5 years. During self-exclusion, your account is fully suspended — no access, no deposits, no wagers. tb66 will also suppress all marketing communications to you for the duration. Self-exclusion is a serious, binding commitment and cannot be reversed before the chosen period ends. We strongly encourage this option for anyone who feels gambling has become a problem.
Marketing Opt-Out
Opt out of all promotional communications from tb66 at any time — including bonus offers, seasonal promotions (such as BPL or Eid campaigns), and game launch notifications. Promotional messaging can act as a trigger for some players, and we make it straightforward to switch off all marketing contact without affecting your account status or access to the platform.
Getting Started
How to Activate a Responsible Gaming Tool
Activating any responsible gaming tool at tb66 is quick and straightforward. Our support team is available around the clock and will process your request with no questions asked and no waiting period for protective actions (such as time-outs and self-exclusion). Follow the steps below:
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Contact tb66 SupportOpen the live chat widget on the tb66 website or send an email to [email protected]. Both channels operate 24 hours a day, 7 days a week, 365 days a year.
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Identify YourselfProvide your registered account username and the email address associated with your tb66 account so our team can locate your account promptly.
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State the Tool You WantTell the support agent which tool you wish to activate — for example: "I want to set a weekly deposit limit of ৳5,000" or "I want to self-exclude for 12 months." Be as specific as possible about limits and durations.
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Confirm the RequestThe support agent will confirm the details of your request back to you. Once you confirm, the tool is activated immediately. For deposit limit reductions, time-outs, and self-exclusions, there is no delay.
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Receive Written ConfirmationYou will receive a confirmation of the activated tool via email to your registered address. Keep this for your records. If you do not receive a confirmation within one hour, contact support again.
Available Tools Overview
Summary of Responsible Gaming Tools
The table below summarises each tool, what it does, and how quickly it takes effect once requested.
| Tool | Effect | Activation |
|---|---|---|
| Deposit Limit | Caps deposits per day / week / month | Immediate (reductions); 7-day delay (increases) |
| Loss Limit | Pauses betting when net loss threshold is reached | Immediate (reductions); 7-day delay (increases) |
| Session Limit | Alerts and stops session at chosen duration | Immediate |
| Time-Out | Full account pause for 24 hrs – 30 days | Immediate; cannot be reversed early |
| Self-Exclusion | Full account suspension for 6 months – 5 years | Immediate; cannot be reversed early |
| Marketing Opt-Out | Stops all promotional communications | Within 24 hours of request |
Know the Signs
Warning Signs of Problem Gambling
Problem gambling can develop gradually. The following warning signs may indicate that gambling is becoming harmful. If several of these apply to you, we encourage you to contact tb66 support or an independent helpline without delay.
Get Help
Support Channels Available to You
Whether you want to activate a tool, discuss a concern, or simply talk to someone, the following support options are available 24 hours a day.
tb66 Live Chat
Instant access to a trained tb66 support agent who can activate any responsible gaming tool on your behalf immediately.
Available 24/7 on tb66.io
Email Support
Send a detailed request to our responsible gaming team. All emails are treated with strict confidentiality and responded to within 24 hours.
Gamblers Anonymous
An international peer-support network for individuals experiencing gambling-related difficulties. Free, confidential, and available in many regions.
gamblersanonymous.org
Family & Community Support
If a family member in Dhaka, Chittagong, Sylhet, or anywhere in Bangladesh is concerned about a loved one's gambling, tb66 can provide guidance on available resources and how to initiate a third-party exclusion request.
Contact us via live chat or email
Enjoy tb66 Safely
Responsible gaming is the foundation of a sustainable, enjoyable experience on tb66. If you are in control and playing for entertainment, explore everything tb66 has to offer — from live cricket betting on BPL and T20 matches to premium slots from Pragmatic Play and live casino games from Evolution Gaming. If you have questions about our tools or policies, our FAQ page has quick answers, and our support team is always ready to help.